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Luna provides a selection of the world"s favorite games which you can download for free and play for fun or for real money. You can do all this in a friendly yet professional environment, utilizing the latest, most reliable playing software.
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If you or someone you know answers "Yes" to more than one of these questions, consider seeking assistance from a professional regarding this gambling behaviour by contacting any of the organisations on our Responsible Gaming Site.
Luna is highly recommended thanks not only to the popularity of our games but also to the security we offer our players.
The entire gaming system and internal procedures are fully certified in line with all necessary conditions as set out by licence conditions.
We employ industry standard security protocol The connection to this site is encrypted and authenticated using TLS 1.
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You will be able to play your favourite games through a large variety of platforms. Our software is available on PC, tablets and smart phones.
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Yes we do! We keep rewarding our players with an incredible VIP program where you'll enjoy the benefits of keeping your gameplay at Luna.
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You can find all the methods available for your country in the Deposit section of the Cashier. Availability depends on your country.
As part of our security procedure, we require standard verification documents upon customers' first withdrawal request. If your funds are being returned by Wire Transfer or your withdrawal is general winnings above the amount you have deposited, we kindly ask you to provide us with the following We check documents as quickly as possible, usually less than 12 hours.
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Yes you can. We take pride in providing a safe environment for your gaming. La cuenta del jugador ha sido bloqueada y las ganancias confiscadas.
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EMAIL Have a question or concern? We're here to help. Our friendly and professional support team can be reached via email 24 hours a day, 7 days a week: Support lunacasino.
Gambling can be addictive, please play responsibly. About Us Luna provides a selection of the world"s favorite games which you can download for free and play for fun or for real money.
Feel at home. Feel secure. Fair Gaming A common concern of many first time players online is the issue of fairness and how we are able to provide truly fair game play.
Check your behaviour towards gambling Have you often gambled longer than you had planned? After a win, did you have a strong urge to return and win more?
After losing, have you felt you must return as soon as possible and win back your losses? Have you often gambled until all your money is gone?
Have thoughts of gambling caused you to lose sleep? Has gambling ever made your home life unhappy? Have you used your income or savings to gamble while letting bills go unpaid?
Have you made repeated, unsuccessful attempts to stop gambling? Have you broken the law or considered breaking the law to finance your gambling?
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Have you been remorseful after gambling? Have you gambled to get money to meet your financial obligations? Do you gamble when you feel disappointed or frustrated or to celebrate good fortune in your life?
How safe are my personal details at Luna? On which platforms is Luna available? Which game providers are available at Luna?
How do I claim my deposit bonus? On which games can I play with my bonus? What kind of offers do you have at Luna? Where can I check my bonus wagering requirements?
Do you have a loyalty program at Luna? Do I need to send any documentation? How long will it take to receive my withdrawal?
I received the error message: You cannot withdraw while having active bonuses, please contact support to resolve this issue. What should I do?
Can I set limits on my play at Luna? How will I know if there are any fees for processing at Luna?
ACCOUNT TECHNICAL I forgot my password. How can I verify my account? My game is stuck. How can I close Luna?
While logging in, I received the error message 'Player already connected' While trying to open the Cashier I received an error message 'Your browser is using a pop-up blocker.
To continue playing, please enable popups for this site'. Is Luna a safe place to play? The entire gaming system and internal procedures are fully certified in line with all necessary conditions as set out by licence conditions How safe are my personal details at Luna?
How do I claim my free bonus? You can also bookmark the Promotions Page to have all our offers at your fingertips Where can I check my bonus wagering requirements?
Just have a look at what's waiting for you: click here What methods can I use to deposit money into my account? I forgot my password.
While logging in, I received the error message 'Player already connected' If you are unable to log in to the download version of Luna, you may not have logged out properly from the instant version.
While trying to open the Cashier I received an error message 'Your browser is using a pop-up blocker. To configure the pop-up blocker from Internet Explorer, follow these steps: Click Start, point to All Programs, and then click Internet Explorer.
On the Tools menu, click Internet Options. Click the Privacy tab, and then select the Block pop-ups check box to turn off the Pop-up Blocker.
Click Apply, and then click OK. To configure the pop-up blocker in Google Chrome, follow these steps: Click the Chrome menu on the browser toolbar.